It’s likely that you have an in-house IT staff working hard to keep your systems up and running every single day. It is their job to make sure that all IT issues are addressed and that major problems are avoided no matter what. It’s likely that you set up this IT support team as a way of saving money so that you wouldn’t have to use external service providers to manage your systems. The unfortunate thing is that you have failed to keep investing in your in-house IT staff and so they and your business are suffering as a direct result. You are now finding that your business is experiencing massive amounts of downtime due to your IT structure and you’re losing out on profits and you are losing customers as well.
The reason for this is that you are totally relying on your in-house IT staff to handle everything when you should be using the best external managed IT services to provide you with your daily services and support. The reason for using these providers is to allow your in-house IT team to focus on the best solutions for your business with regard to technology that can help to improve your IT infrastructure and to increase your productivity. If you are still a little in the dark as to what managed IT services are, then let me explain it a little. They provide a service with regard to your information technology and all of that is done externally outside your firm and they use cloud-based software to do it. This means that they are keeping an eye on your systems seven days a week and twenty four hours a day while also providing you with the support that you need. It is their job to look out for problems and to make the necessary repairs within the system so that your in-house IT team doesn’t even know that there was a problem in the first place.
To convince you further, here are some of the benefits of using managed IT services within your business structure.
– It streamlines your operations – Everything is handled under one roof and so your system is monitored and managed at all times due to the advancement in technology. They will also take care of your data storage and particularly your security which is incredibly important in current times. In the unlikely event that your system experiences down time, you will know exactly who to talk to, in order to get things up and running again. It is a job of your external managed IT team to address all problems that may arise.
– It improves security & stability – Because you are using external managed IT services, all of your data and your applications are hosted remotely contained within a virtual server and this makes your security even stronger. They understand that it doesn’t make sense to continue using an on-site server alone because in the event of something catastrophic occurring, all of your data would be lost forever. This is why it is secured in a remote location and this will help your business to maintain its continuity in the unlikely event that something goes wrong.
– Service provided 24/7 – There are upsides to having your own in-house IT team but one of the downsides is that when your business closes for the evening or at the weekends, they are not available to help you to address any problems if your server where to go down. That’s the beauty about having an external IT service provider because they will be on the ball and they will be keeping an eye on your systems at all times. In all likelihood the network would not have gotten an opportunity to go down because they would have addressed the issue before it became a bigger problem later.
– Fully qualified staff – It’s likely that you have and have the funds to send your in-house IT team for training to keep them up-to-date with current IT infrastructures and software applications. There is no need to worry because your external managed IT service provider possesses all of the skills and the knowledge needed to handle anything that might occur.
– More innovative staff – Due to the fact that your in-house IT team is expected to take care of everything technology related, they have never had any free time to focus on innovation which will help to drive your business forward. Now that you have decided to use an external IT service provider then this allows your IT team to come up with many new ideas.
– Compliance is assured – There are many laws that govern consumer privacy and financial data and these rules and standards need to be kept up-to-date. It’s likely that your business is involved in some kind of e-commerce and so you need to remain compliant if you want to avoid government fines. Your managed IT service provider will make sure that compliance is met and they will also ensure that your IT systems stick to the national and International rules that govern them.
– Remote & flexible working – Due to the unique situation that many businesses now find themselves in, many of the staff are working from home or they are out on the road trying to sell your products and services. By having a managed IT service provider, your employees will all get to enjoy the same excellent technology experience whether they’re working at head office, from home or from some obscure location. They will be able to log into the system and enjoy the same speed and security that everyone else enjoys on-site.
The list can go on and on with regard to the benefits of using an external managed IT service provider for your business. You need to take action today in order to protect your business tomorrow and ten years from now. You can’t keep putting things off until the next time when it comes to your IT systems and platforms.