Ever since smartphones gained traction, the idea of them being geotagging devices has culminated in the minds of every user. Many people have even pondered how to track a phone’s whereabouts remotely using a smartphone – and this is usually for nefarious purposes, too. But lately, we can argue that solid reasons for this feature do exist. And to the surprise of many, an option that allows doing just that also exists and works.

XNSPY’s feature to check phone location is a great example. Xnspy is a popular remote monitoring tool and is renowned for its accurate and fast geolocation tracking capabilities. And before you ask, it isn’t a run-of-the-mill IP tracker either that can be thwarted easily with the help of a capable VPN. Xnspy uses the GPS in phones and tablets to pinpoint the exact location of a person.

Table of Contents

What is Xnspy?.
Reasons and Fixes for Xnspy Geolocation Updating Issues.
Device is out of GPS bounds.
GPS is turned off
Internet isn’t connected.
Xnspy server issues.

What is Xnspy?

Xnspy is perhaps one of the most advance solutions in the remote monitoring sphere. The app has many features like call and text message monitoring, social media tracking, instant messenger monitoring, email monitoring, and GPS monitoring too. The app does all of this while working silently in the background and remains hidden from even the most expert of users. It supports popular social media platforms such as Facebook, Instagram, Snapchat, and Twitter. And can also snoop on iMessage, WhatsApp, Line, Signal, and Kik.

But perhaps the raison d’etre for most people when using Xnspy is its ability to track anyone’s location using their phone. The app goes as far as to give live updates and displays all the recently visited places of the person on a map in its dashboard.

But while Xnspy’s geolocation tracking has immense pull from its userbase—consistently being one of the most popular features of the monitoring app—some still wonder as how to track phone location remotely with Xnspy and to top it off, the feature can often not work. Users have been known to run into operation problems when trying to track phone location history. Today, we’ll be discussing the most common reasons why Xnspy’s geolocation updating issue occurs and how you can fix it.

Reasons and Fixes for Xnspy Geolocation Updating Issues

The geolocation feature on Xnspy can bug out for several reasons, and it is important to familiarize yourself with all of these scenarios so you can be better equipped to deal with them.

1. Device is out of GPS bounds

This may seem like a preposterous idea at first, but just like any other frequency-dependent hardware (mobile data or WiFi), GPS can have trouble homing signals back as well. This usually occurs when the phone is underground or in a place where tracking is blocked. If the target device is frequently using underground railroad networks, then this issue can arise.

What you can do:

Your best option, in this case, is to wait it out. Once the device is within service range, the GPS will start to pick up information data, and you will have access to it in the dashboard once again.

2. GPS is turned off

If the GPS is turned off manually in the settings of the phone, Xnspy cannot gather location data to present in the dashboard. Most phones automatically switch off GPS when it hasn’t been used by any app for extended periods. Some even have battery-saving techniques where the phone automatically turns the GPS off if the battery percentage dips below a certain point.

What you can do:

The best place to start would be to ensure GPS is turned on at all times on the target device. You can also change battery optimizing settings where the phone doesn’t turn off GPS due to low battery or idleness.

3. Internet isn’t connected

Some phones in the budget segment do not come equipped with the latest GLONASS (Global Navigation Satellite System) or GPS hardware and rely on an active internet connection to work properly. If the target device does not have internet, it cannot report back the exact coordinates to the Xnspy server.

Consequently, the device you’re using to monitor from can also have spotty internet, which can cause delays in updating the location on the map.

What you can do:

Fixing and establishing network connections is the best approach here. If the target device doesn’t have internet, it is best to wait it out. You can even use the WiFi monitoring logs in Xnspy to view the last connection the device had and any recent ones. Once done, you can track phone location history seamlessly.

4. Xnspy server issues

While rare, Xnspy servers can experience overload or be down due to maintenance. This can sever operations in the dashboard with the target device.

What you can do:

If the servers are down, it’s best to wait it out. Check your email to see if you’ve been alerted of any scheduled maintenance to the server or any disruptions. In either case, they should be back up and running in no time.

We hope this guide can prove useful and we’d love to know what your fixes for Xnspy geolocation errors are in the comments below.

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