1. You have a USB camera in which you are trying to copy some of the pictures to the computer’s hard disk. The computer does not seem to recognize the device. What should you do?
A. Check to see that the boot order is correct.
B. Make sure that the USB ports are enabled.
C. Make sure that the serial port is enabled.
D. Make sure that the operating system has not assigned the USB device resources to some other device.
2. The computer constantly prompts for the date and time. What does this indicate?
A. The date and time are wrong.
B. The time has fallen back by one hour.
C. The battery on the motherboard is losing its charge.
D. The time has increased by one hour.
3. On a plug-and-play system in which you have some non–plug-and-play devices, what should you do so that there are no conflicts with the legacy hardware resources and the resources assigned by the operating system?
A. Replace the BIOS with a non–plug-and-play BIOS.
B. Enable the Legacy Compatible option in CMOS.
C. Replace the legacy devices with current plug-and-play devices.
D. Go into the reserve resources area of the CMOS setup program and reserve the resources used by legacy devices. If you reserve the resources, then the system will not give those resources out.
4. Your manager is worried that someone will be able to start up any of the Windows 98 computers and view confidential information. What could you do to ensure that anyone starting the computer is supposed to be using that system?
A. Set up a Windows logon.
B. Set file permissions on the files that are confidential.
C. Set a power-on password in CMOS.
D. Use Microsoft Encrypting File System to protect the files from unauthorized access.
5. You are installing Windows 2000 on your computer and you know that the Windows 2000 CD is a bootable CD. You have tried a number of times to boot off the CD. What CMOS option would you look for?
A. You must delete the existing partitions so that you can boot off the CD-ROM.
B. Ensure that the CD-ROM device has been set up as the first device in the startup (boot up) order.
C. Disable the hard disk in CMOS.
D. Boot off a Windows 98 startup disk and access the CD-ROM from there.
6. You are worried that some of your advanced computer users on the network will start changing the settings within CMOS. What is the best thing you can do to protect these settings?
A. Set a power-on password.
B. Set an administrator password.
C. Set a Windows logon password.
D. Ask the advanced users not to change any of the CMOS settings.
7. When looking inside the My Computer icon, you notice that no floppy drive is listed. What should you check in CMOS?
A. Make sure that the floppy drive is listed as a bootable device.
B. Make sure that the hard disk is listed as a bootable device.
C. Make sure the floppy drive is configured correctly in CMOS.
D. Make sure the hard disk is configured correctly in CMOS.
8. Your built-in network adapter does not seem to be connecting you to the network. What is one of the first things you want to check for in CMOS?
A. That the built-in network adapter is enabled in CMOS
B. That the network adapter driver is loaded
C. That the resources are not conflicting
D. That the proper protocol is installed
9. You are trying to use Windows 2000 Server’s Remote Installation Services, but the computer doesn’t seem to boot off the network adapter. You have verified that the network adapter has been enabled in CMOS. What else should you check for within CMOS?
A. That the network card has been disabled
B. That the network adapter has been disabled
C. That the CD-ROM has been configured as a bootable device
D. That the network adapter is set up as a bootable device
10. You are experiencing a lot of problems running your customized software on some of the newer computers. What might you try disabling in CMOS to clear up the compatibility issue between the software and the system?
A. RAM
B. Cache memory
C. Hard disk
D. Floppy disk
11. You are having trouble installing a new operating system on your computer. Which of the following CMOS settings would you disable to help the system make it through the installation?
A. Network adapter
B. Bootable CD-ROM
C. Antivirus
D. Bootable network adapter
12. Which of the following is a typical method for updating your system BIOS?
A. Replacing the old BIOS chip with a new BIOS chip
B. Running a BIOS update program from a diskette that flashes the BIOS with a new version of the BIOS
C. Replacing the old motherboard with a new one
D. You cannot update the BIOS
13. Which of the following best describes the difference between BIOS and CMOS?
A. BIOS contains the configuration information for the system, while CMOS is the low-level code that allows the devices to communicate.
B. BIOS is stored in RAM, while CMOS is stored in ROM.
C. BIOS is stored in RAM, while CMOS is stored in cache memory.
D. CMOS contains the configuration information for the system, while BIOS is the low-level code that allows the devices to communicate.
14. Which of the following are typical keystrokes used to enter the CMOS setup program? (Choose two)
A. F1
B. Ctrl+Alt+Delete
C. Alt+F10
D. Del
15. You are deploying Windows 2000 Professional computers by taking advantage of Remote Installation Services. What CMOS setting will need to be looked up on the computer you are deploying the new operating system to?
A. GUID
B. Network adapter address
C. Serial number
D. ISBN number
16. You want to boot off your Windows 98 emergency repair disk and repartition the computer, but you cannot seem to boot off the floppy diskette. Which of the following CMOS actions would enable you to boot off the floppy? (Choose two)
A. Make sure that a floppy drive is enabled in CMOS.
B. Make sure the hard disk is disabled in CMOS.
C. Make sure the floppy drive is the first bootable device in CMOS.
D. Make sure the hard disk is the first bootable device in CMOS.
17. What hard disk type is typically used for custom settings?
A. Type 2
B. Type 10
C. Type 74
D. Type 47
18. Where is the CMOS configuration information stored?
A. RAM
B. ROM
C. Cache memory
D. Floppy disk
19. Which of the following ports offers the fastest throughput?
A. Serial
B. Parallel
C. USB
D. IEEE-1284
20. What type of connector is found on the back of your computer to accept a parallel cable?
A. DIN-8 female
B. DB-25 female
C. DB-9 female
D. DB-25 male
21. Which of the following is true about serial and parallel interfaces?
A. Parallel cables are usually used for modems.
B. Parallel cables often have DB-9 male connectors on the ends.
C. Serial cables pass multiple bytes of data simultaneously.
D. Serial cables are able to carry data longer distances.
22. Which of the following is not a feature of USB?
A. Supports 128 devices
B. Cabling to connect devices, also provides power
C. All devices support Plug-and-Play
D. Devices do not require IRQ resources
23. What type of port uses a three-row DB-15 connector?
A. Serial
B. SVGA
C. Parallel
D. Game
24. RS-232 is a term associated with which type of port?
A. Serial
B. Parallel
C. SCSI
D. Game
25. Ethernet network cards typically use what type of connector?
A. RJ-32
B. DB-9
C. DB-25
D. RJ-45
26. BNC connectors are usually used on your computer to provide which of the following?
A. Serial connections
B. Parallel connections
C. Networking
D. They are not used at all
27. Serial data is moved:
A. Across multiple cables at the same time
B. As a sequential stream of data
C. Using a bidirectional information algorithm
D. Using multi clock sequencing
28. Data transfer speed for the IEEE-1394 standard is:
A. 10 Mbps
B. 100 Mbps
C. 400 Mbps
D. 12 Mbps
29. Most keyboards connect to computers using which of the following types of connectors?
A. DB-9
B. Din 6
C. Mini-Din 6
D. RJ-45
30. Monitors usually connect to your computer through what type of connector?
A. DB-15
B. DB-25
C. USB
D. RS-232
31. CAT5 cables are defined by which of the following?
A. Number of pairs of wires
B. Length of the cable segment
C. Type of shielding that is used
D. Number of twists per foot in each pair of wires
32. Thin coaxial cable usually implements which type of connectors?
A. BNC
B. RJ-45
C. RS-232
D. IEEE-488
33. Pin 1 on a ribbon cable is usually identified by what?
A. The number 1 inscribed on the connector
B. A colored line on the wire leading to it
C. A keyed connector
D. Pin 1 is always on the left side of the connectors
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